The IC explanation would be mostly a mystery. The staff would just assure him that this is normal, people lose their powers and sometimes the system turn people human that usually are not.

As for further discussion, just a quick heads up about the world and character. Elle is on hiatus at the moment but feel free to contact me (Katy) or Ru, or even just quickly explain in response to this. Just a quick paragraph will do unless we see any issues, in which case we will contact you.